Contact Us

We'd love to hear from you and help with any questions

Visit Us

6111 London Rd Unit 110
Richmond, BC V7E 3S3
Canada

Get Directions

Call Us

Phone: +1 (604) 278-2140

We're available during our business hours to assist you with any questions or to schedule appointments.

Email Us

General Inquiries:
info@wildandfreebeautyco.com

Appointments:
bookings@wildandfreebeautyco.com

Business Hours

Monday - Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM

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Send Us a Message

Have questions or ready to book an appointment? Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Yes, we recommend booking appointments in advance to ensure availability. While we do accept walk-ins when possible, our schedule can fill up quickly, especially during weekends and peak hours. You can book through our website, by phone, or by email.

We understand that plans can change. We request at least 24 hours' notice for cancellations or rescheduling to allow us to offer the slot to another client. Cancellations with less than 24 hours' notice may be subject to a 50% cancellation fee. No-shows may be charged the full service amount.

Yes, we carefully select all products used in our salon based on strict standards for natural ingredients, sustainable sourcing, and ethical manufacturing. We avoid harmful chemicals like parabens, sulfates, and synthetic fragrances. Our product partners are committed to environmentally responsible practices, and we prioritize organic certification where possible. We're always transparent about ingredients and happy to discuss specific products in detail.

Yes, we offer gift certificates for all our services and products. They can be purchased in-person at our salon or by phone for mail delivery. Gift certificates are valid for one year from the date of purchase and can be used for any service or product we offer.

Yes, we have a dedicated parking lot with ample free parking spaces for our clients. Additionally, there is street parking available nearby. For those using public transportation, we are located within a 5-minute walk from the London Station bus stop.