Privacy Policy

Last Updated: September 16, 2025

Introduction

Wildandfreebeautyco Beauty Salon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We value your privacy and strive to comply with applicable data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy legislation.

Information We Collect

We may collect the following types of information:

Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Appointment details and service history
  • Payment information (credit card details, billing address)
  • Health information relevant to our services (allergies, skin conditions, product sensitivities)
  • Photographs (before and after treatment images, with your explicit consent)
  • Information you provide in forms, surveys, or correspondence

Non-Personal Information

We may also collect non-personal information that does not directly identify you, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Usage data (pages visited, time spent on pages, links clicked)
  • Referral sources

How We Collect Information

We collect information through various methods, including:

  • Direct interactions (when you fill out forms, make appointments, or contact us)
  • Automated technologies (cookies, web beacons, and similar technologies)
  • Third-party sources (appointment scheduling systems, payment processors)

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing appointments and transactions
  • Communicating with you about appointments, services, promotions, and events
  • Personalizing your experience and providing tailored recommendations
  • Maintaining client records and service history
  • Analyzing usage patterns to improve our website and services
  • Complying with legal obligations
  • Protecting our rights, property, or safety, and that of our clients or others

Disclosure of Your Information

We may share your information with:

  • Service providers (appointment scheduling systems, payment processors, website hosting services)
  • Professional advisors (lawyers, accountants, insurers)
  • Government authorities or law enforcement when required by law
  • Business partners with your consent

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to withdraw consent for certain processing activities
  • The right to request deletion of your information (subject to legal obligations)
  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, territory, or country where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there. Your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Wildandfreebeautyco Beauty Salon
6111 London Rd Unit 110
Richmond, BC V7E 3S3
Canada
Phone: +1 (604) 278-2140
Email: privacy@wildandfreebeautyco.com